Refund policy

Return & Refund Policy

Store Name: Siam Mart
Location: USA
Product Category: Gadgets
Customer Support: tsiam1143@gmail.com

At Siam Mart, we want you to be satisfied with your purchase. If you are not completely satisfied with a gadget you purchased from us, you may request a return or refund under the terms below.

1. Return Period

Customers may request a return within 30 days of delivery. Items returned after 30 days may not be eligible for a refund.

2. Return Conditions

To qualify for a return, the gadget must:

  • Be unused or in resalable condition.
  • Include all original accessories, manuals, and packaging when possible.
  • Not be damaged due to misuse, accidents, or improper handling.
  • Include proof of purchase or order information.

3. Defective or Damaged Products

If your gadget arrives damaged, defective, or with missing parts, please contact us at tsiam1143@gmail.com as soon as possible. We may request photos or other information to verify the issue and arrange an appropriate solution.

4. Refunds

Once your returned item is received and inspected, Siam Mart will notify you whether your refund has been approved. Approved refunds will generally be issued to the original payment method.

Processing times may vary depending on your payment provider or bank.

5. Non-Refundable Items

Certain items may not be eligible for return, including products damaged through misuse, products with missing essential components, or items that cannot be resold for hygiene or safety reasons where applicable.

6. Return Shipping

For defective, damaged, or incorrect items, Siam Mart may cover reasonable return shipping costs. For returns due to a change of mind or other non-defective reasons, the customer may be responsible for return shipping costs.

7. Exchanges

If you receive a defective or incorrect gadget, please contact us at tsiam1143@gmail.com. Where available, we may offer an exchange instead of a refund.

8. How to Request a Return

To start a return, email tsiam1143@gmail.com with:

  • Your name
  • Order number
  • Product name
  • Reason for the return
  • Photos, if the product is damaged or defective

Please do not send products back without contacting us first.

9. Policy Changes

Siam Mart reserves the right to update this Return and Refund Policy when necessary. Any changes will be posted with the updated policy.

Contact: tsiam1143@gmail.com
Siam Mart — USA