Shipping policy

Shipping Policy

Store Name: Siam Mart
Location: USA
Product Category: Gadgets
Customer Support: tsiam1143@gmail.com

Last Updated: September 12, 2026

At Siam Mart, we aim to process and deliver your orders as quickly and reliably as possible. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or U.S. holidays may begin processing on the next business day.

During periods of high demand, sales, or holidays, processing times may be longer.

2. Shipping Time

After your order has been processed, estimated delivery typically takes 3–7 business days within the United States.

Delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier issues, holidays, incorrect addresses, or other circumstances beyond our control.

3. Shipping Costs

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, Siam Mart may offer free shipping promotions or other shipping discounts. Any applicable offer will be displayed on our website or at checkout.

4. Order Tracking

When tracking information is available, customers may receive a shipping confirmation containing the tracking details.

Tracking information may take some time to become active after the package has been handed to the shipping carrier.

5. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order has not yet shipped and you notice an error in your address, please contact us as soon as possible at tsiam1143@gmail.com.

Once an order has been shipped, we may be unable to change the delivery address.

6. Lost, Stolen, or Delayed Packages

If your package is delayed, lost, or marked as delivered but cannot be located, please contact us at tsiam1143@gmail.com.

We will work with the shipping carrier to investigate the issue. However, Siam Mart cannot guarantee replacement or refunds for packages confirmed by the carrier as delivered.

7. Damaged Packages

If your order arrives damaged, please contact us promptly at tsiam1143@gmail.com and provide your order number and photographs of the damaged package and product.

We will review the issue and determine the appropriate resolution in accordance with our Return & Refund Policy.

8. Shipping Restrictions

Some gadgets or products may be subject to shipping restrictions based on their characteristics, destination, carrier requirements, or applicable laws.

If an order cannot be shipped to the provided destination, Siam Mart may contact the customer to arrange an alternative solution or issue a refund where appropriate.

9. Changes to This Shipping Policy

Siam Mart reserves the right to update this Shipping Policy when necessary. Any changes will be posted on our website with an updated "Last Updated" date.

10. Contact Us

For questions regarding shipping or delivery, please contact:

Siam Mart
USA
Email: tsiam1143@gmail.com